How we handle your data at SnoutWalker.
Last updated: April 13, 2026
SnoutWalker is operated by Bridgeshop Software Development Inc. ("we", "us", "our"), a British Columbia corporation with registered office at 200 – 1375 West 6th Avenue, Vancouver, BC V6H 0B1.
We do not sell personal information. We will never sell, rent, or trade your personal information to third parties for monetary or other valuable consideration. We may use personal information internally for our own data analysis and platform improvement (in aggregated or de-identified form where possible).
From Walker Subscribers: name, business name, email, phone, address, GPS location during active walks (only while tracking is enabled), client/pet profiles, walk reports/photos.
From Pet Owners: name, email, phone, pet name/breed, booking details.
Automatically: IP address, device info, cookies/session data.
To provide booking, scheduling, GPS tracking, reports, SMS/email notifications, and internal analytics.
We share only with necessary subprocessors: Stripe/Square (payments), Twilio (SMS), SendGrid (email), Google Maps (GPS), AWS (hosting – us-west-2, Oregon). All sharing is strictly for operating the service.
By accepting the Walker Subscriber Acknowledgement and Waiver (at signup) or the Pet Owner Booking Acknowledgement and Joint Waiver of Liability (at booking), you agree to the releases and indemnities set out in those documents.
Under PIPEDA and BC PIPA you may access, correct, or request deletion of your information. California residents have additional rights under CCPA (we do not sell data, so no "Do Not Sell" opt-out is required). Email privacy@snoutwalker.com to exercise rights.
Active accounts: while needed. Walk data: 90 days post-walk (or longer for billing). We use reasonable security measures and will notify you of any material breach as required by law.
By using the Platform you consent to this Privacy Policy.
Contact: privacy@snoutwalker.com